Privacy Policy

Privacy Policy

Effective Date: 02/04/25

Plumber On Tap ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website www.plumberontap.co.uk (the "Website").

1. Information We Collect

When you use our Website, we may collect the following types of information:

• Personal Information:
  Name, phone number, email address, postal address, and any other details you provide when contacting us or requesting a service.
• Usage Data:
  Information about your interactions with our Website, including your IP address, browser type, pages visited, and time spent on the site.
• Cookies and Tracking Technologies:
  We may use cookies and similar technologies to enhance your browsing experience and collect data on how you use our Website.

2. How We Use Your Information

We use the information collected to:

• Provide and manage our plumbing services
• Respond to your inquiries and service requests
• Improve the functionality and user experience of our Website
• Comply with legal obligations and protect against fraud or misuse of our services
• Send you relevant updates, offers, and service-related communications (you can opt out at any time).

3. Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share your information with:

• Service Providers:
  Third parties who assist us in operating our business, such as IT support or marketing services.
• Legal Authorities:
  When required by law, or if necessary to protect our legal rights, safety, or the safety of others.

4. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of any inaccurate or incomplete data.
• Request deletion of your personal information, subject to legal obligations.
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at adrian@plumberontap.co.uk.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

• Plumber On Tap
• Email: adrian@plumberontap.co.uk
• Phone: 01903 531 700
• Website: www.plumberontap.co.uk

By using our Website, you consent to the terms outlined in this Privacy Policy.